13 · Industry

Professional Services

Sold work, staffed work and delivered work in one place — pipeline that knows your capacity, and utilisation that finance and delivery both trust.

The stack we usually land on

Sales Cloud
Salesforce Platform
Revenue Cloud
Slack
Tableau

01

The problem

What we hear in this sector.

A

Sales commits to work delivery has no capacity for, and everyone finds out at kickoff.

B

Utilisation is calculated in a spreadsheet a fortnight after it would have been useful.

C

Scope changes get absorbed because nobody tracked the original commitment.

02

What we build

The four things that move the needle.

01

Capacity-aware pipeline

Opportunities carrying resource shape and start date, so sales can see what delivery can actually take.

02

Resourcing and assignments

Skills, availability and assignments tracked against real projects rather than a planning spreadsheet.

03

Time, utilisation and margin

Time capture feeding utilisation and project margin that update weekly rather than at month end.

04

Scope and change control

Original scope, variations and approvals recorded so change requests get priced instead of absorbed.

03

Where it lands

Selling what you can actually staff.

Utilisation and margin visibility
Weekly
Scope changes, not absorbed
Priced
View of sold versus staffed
1

In the field

Case study · A global staffing and talent group

Job-campaign preparation cut by 93%, with an agent that talks to every applicant.

Candidate data unified in Data 360 and agents put across the recruiting lifecycle, from first contact to shortlist.

93% less time to prepare a job campaign

Other industries

Tell us how your sector actually works.

Thirty minutes with an architect who has built in this sector. We will tell you which industry cloud is worth the licence and which parts you can do on core Salesforce.