03 · Industry

Manufacturing

Manufacturing Cloud for run-rate businesses — sales agreements, account-based forecasting and a dealer channel that reports the same numbers you do.

The stack we usually land on

Manufacturing Cloud
Sales Cloud
Experience Cloud for dealers
MuleSoft for ERP
Field Service

01

The problem

What we hear in this sector.

A

Forecasts are built from opportunities while the business actually runs on long-term agreements.

B

Dealer and distributor numbers arrive by spreadsheet, late, in three different formats.

C

ERP holds the truth about orders and sales cannot see it without asking someone.

02

What we build

The four things that move the needle.

01

Sales agreements

Committed volumes and actuals tracked against agreements, so run-rate revenue is visible without a spreadsheet.

02

Account-based forecasting

Forecasts built from agreements plus new opportunity, reconciled to the numbers finance already uses.

03

Partner and dealer portal

Orders, claims and stock submitted through a portal rather than email, in one format, on time.

04

ERP integration

Orders, shipments and invoices flowing both ways with idempotent syncs and a health dashboard your ops team reads.

03

Where it lands

One forecast the plant and the board both believe.

Forecast across agreements and pipeline
1
Manual dealer data collection
−70%
Order status from ERP
Live

In the field

Case study · A North American paperboard and folding-carton manufacturer

A customer portal where packaging buyers track orders, shipments and build requests themselves.

Orders from a legacy system surfaced in Experience Cloud with account-wide sharing, a build-request flow and shipment tracking.

24/7 order, shipment and build-request status, self-served

Case study · The engines division of a global industrial manufacturer

Warranty claim processing capacity doubled for a network of 7,500 dealers.

One of the first Manufacturing Cloud builds: a dealer 360 across divisions, warranty on the platform, then an agent piloted on dealer support.

warranty claim processing capacity

Other industries

Tell us how your sector actually works.

Thirty minutes with an architect who has built in this sector. We will tell you which industry cloud is worth the licence and which parts you can do on core Salesforce.