A global staffing and talent group
Job-campaign preparation cut by 93%, with an agent that talks to every applicant.
A staffing group handles hundreds of millions of applications a year with recruiters who were stretched thin and data spread across dozens of systems. It unified that data into a single real-time candidate profile and embedded agents that engage every applicant one-to-one, pre-screen, score matches and prepare campaigns.
At a glance
- Client
- A global staffing and talent group
- Engagement
- Data 360 and agents across the recruiting lifecycle
- Sector
- Professional Services
- Based in
- Switzerland
The stack
01
The situation
What they were working against.
Recruiters could not give every applicant a conversation, and candidate and client data sat across many disparate systems and Salesforce instances. Time-to-hire suffered and most applicants heard nothing after a rejection.
02
What was built
The build, in the order it happened.
One candidate profile
Data 360 unifying candidate and client data into a single, real-time profile across the group’s systems.
Agents across the lifecycle
Agentforce engaging each applicant one-to-one around the clock, pre-screening, calculating match scores, and automating job creation and interview preparation.
Nobody left without an answer
Candidates who miss a shortlist are told, and offered alternative roles, by the agent; recruiters see real-time global KPIs.
03
The results
Recruiters recruit; the agent does the rest.
Campaign preparation takes 93% less time, large-scale recruitment moves faster and candidates and clients get a better experience worldwide.
- Reduction in job-campaign preparation time
- 93%
- Every applicant engaged individually by an agent
- 1:1
- Pre-screening, match scoring and candidate follow-up
- 24/7
Client name withheld. Figures are as reported for this implementation; where one was a stated target rather than a measurement, the label says so.
04
Our read
How we would build this at your scale.
What we take from this build, and what the same outcome looks like for a team of fifty to five hundred people rather than a global enterprise.
Many orgs, one profile
Professional-services firms accumulate Salesforce instances by acquisition. Data 360 across them, or a consolidation migration, is the precondition for any agent that claims to know the candidate or the client.
Data 360 Services 02Automate the preparation, not the judgement
The 93% is campaign set-up, screening and scoring. The recruiter still decides. We draw that line explicitly in the agent’s actions and keep it there.
Agentforce & AI 03Consolidation is a migration project
If you are running more than a handful of instances, the honest first step is a migration plan with data ownership decided, before a single prompt is written.
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ReadWant the same result, without the enterprise bill?
Thirty minutes with an architect. Bring the part of this story that looks like your problem and we will tell you what it takes to get there: which products, how many weeks, and what we would leave out.